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Australia’s biggest taxi company accused of defrauding vulnerable customers

Bill McDonald

A major leak of confidential files from Australia’s biggest taxi company has revealed accusations from its own senior staff that they failed to stop rampant rip-offs, rorting, and exploitation of passengers and government organisations. 

The leaked documents from A2B, the company behind 13cabs, Silver Service and Cabcharge, detail explicit allegations to the firm’s top executives that failing internal controls had enabled “eye-watering fraud” to continue for years.

Nine investigative journalist Nick McKenzie told Bill McDonald on 4BC Mornings, “I think most of your listeners would have probably encountered a rip-off…”

Nick McKenzie said, “What the leaked files from Australia’s biggest taxi company reveal is that the company itself knew just exactly how rampant and systemic,” the [alleged] problem was.

Hear more highlights from 4BC Mornings below:

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Bill McDonald
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